The LBW Team Commitment

As our client, you are very special to us and you have the right to expect that:

• You will always be regarded as the most important part of our business.
• We will always listen and be available to help you.
• Our products and services will be of exceptional quality and directed towards developing your business to its full potential.
• We will keep you aware of the latest developments, which will further add value to your business.
• We will build a long term partnership with you, be aware of your values and goals and help you achieve them.
• At all times you will receive friendly, courteous and exceptional service.
• We will acknowledge all communications you have with us by the next working day.
• We will be honest and up-front and take care in all our relationships with you.
• We will respond to your ideas, comments and suggestions in our desire to continually update our services. Your feedback is critical in our continuing to innovate and improve.
• Our fees reflect the quality of the service provided. If you are ever disappointed we will immediately refund our fee.

LBW & Partners, Sydney Australia
Personal chartered & business accounting services. Financial advisors & superannuation planning.
Ph: (+61 2) 9411 4866 Email: mail@lbw.com.au